Customer Snapshot
Educators Credit Union operates in a co-managed environment. The team is in the early stages of its migration to Intune.
- Environment: Configuration Manager (SCCM), Microsoft Intune
- Endpoints: 2,000
- Recast solutions: Right Click Tools, Right Click Tools Insights
- Team responsibilities: Workstation and server management
Challenge
As Educators Credit Union managed a growing endpoint environment, routine administrative tasks became cumbersome and time-consuming. One of the biggest challenges was restarting workstations and servers. The IT team wanted a more efficient way to perform common management tasks while maintaining control across the environment.
Solution
To simplify endpoint administration, Educators Credit Union adopted Recast Right Click Tools and Right Click Tools Insights as part of their management workflow.
The team uses Recast to:
- Restart devices more easily
- Schedule machine restarts
- Support patch management activities
- View warranty information
- Access a broad set of administrative tools for endpoint management
According to Jason O’Brien, SCCM Administrator, the ability to restart and schedule device restarts is among the most valuable capabilities available within Recast.
Results
With Recast in place, Educators Credit Union has simplified several important endpoint management tasks involved in daily administration. The team has achieved:
- Easier workstation and server restarts
- The ability to schedule restart actions
- Improved access to device warranty information
- Simplified patch management
