support

How can we help?

Our goal is to make your life easier and your tasks run smoother. And for you to get the most out of our software we offer free, unlimited support with all Enterprise licenses. If you have questions or are running into a problem, check out the resources below. 

Enterprise Customer Support

Free, unlimited support is available 8a-5p CT (excluding US holidays). Submit a ticket using the button below or start a chat with the team clicking the chat icon in the bottom right corner. Our guaranteed response times are as follows, but we always like to beat expectations.

Response Times

Priority Level

First Reply Time

Urgent

1 Business Day

Normal

2 Business Days

Low

3 Business Days

Recast Software does not guarantee a time to resolution

Additional Support

Forum

Join the community discussion and learn from other Right Click Tool enthusiasts.

Documentation

Detailed guides and technical information help you get the most out of the tools.

Resource Center

Check out tips of the week, best practices, and recent news in our resource center.

Video Tutorials

Access dozens of how-to videos, product overviews and popular webinars.

Support

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