Effective as of August 1, 2019
Collection of your Personal Information
Recast may collect personally identifiable information from you in connection with your use of the System. You may be required to provide certain personal information to us when you elect to use certain products or services available on the System. These may include: (a)registering for an account on our System; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our System. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
The information we may collect includes:
- First and Last Name;
- E-mail Address;
- Phone Number;
- Job Title;
- Company Name;
- Email Address; and
- Other information related to your requests and inquiries.
If you purchase Recast's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. Recast does not store credit card information. Your information is processed and stored by Recast’s credit card payment processor(s), which include Stripe (https://stripe.com).
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Recast's public message boards, this information may be collected and used by others.
Recast also collects usage data from the System to help improve the software service and its user experience. This analytics information includes the operating system version, the operating system architecture (32-bit vs 64-bit), .Net version, installed Recast Software version, exceptions generated by the Software, and the number of times a Software feature has been used on the device the Software is installed on. In addition, Recast also collects several obfuscated data elements required for license activation that include a hash of the domain, hash of the username and hash of the machine name the Software is installed on. Enterprise Software customers may choose to opt-out from sharing the analytics information, but obfuscated data is still required to be collected for Recast’s license activation and validation processes. Community Software users cannot disable the collection of analytics information.
Use of your Personal Information
Recast collects and uses your personal information to provide you with services and products, and also to collect information that is necessary for the System to work properly.
We use personal information for a variety of purposes related to our business, including but not limited to:
- Providing services and support
Performing the essential functions of the System including responding to inquiries, fulfilling orders and requests, processing payments, providing support and troubleshooting, and communicating with users about their use of the System or regarding a user initiated inquiry on the System.
- Communicating with users about products or services
Sending or initiating direct marketing programs, such as newsletters or information about new products or services we are offering.
- Personalizing user experiences on our System
Tailoring content on the System based on user location, preferences, and other personalization factors.
- Analytics and System improvement
Sharing Information with Third Parties
Recast does not sell, rent or lease its customer lists to third parties. Recast may disclose your personal information to third parties for the following purposes:
- With Permission. When we have the individual’s permission to make the disclosure;
- Compliance with Law. Recast may disclose your personal information, without notice, if requested by law enforcement, required to do so by law, or in the good faith belief that such action is necessary to: (a)conform to the edicts of the law or comply with legal process served on Recast;(b) protect and defend the rights or property of Recast; and/or (c) act under exigent circumstances to protect the personal safety of users of Recast or the public.
- Business Sale or Transfer. When the disclosure is reasonably related to the sale or other disposition of all or part of the business or assets;
- When Publicly Available. We may disclose personal information if it is publicly available; or
- With Business Partners. We may disclose personal information for use in Recast’s or Recast’s business partners’ advertising, marketing, or other business purposes in connection with the System. In addition,Recast may disclose information to a third party, agent or business partner in order to perform services, to maintain or develop our System, to integrate in connection to the System or for other contracted promotional opportunities provided to our users.
We may also share information, in the aggregate,regarding your online browsing preferences to evaluate our products or allow the third parties we work with to better serve our users.
Tracking User Behavior
Recast may keep track of the websites and pages our users visit within the System in order to determine what Recast services are the most popular. This data is used to deliver customized content and advertising within the System to customers whose behavior indicates that they are interested in a particular subject area.
You can set preferences for how Google advertises to you using Google Ad Preferences page at http://www.google.com/settings/ads, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Automatically Collected Information
The Site collects information about your computer hardware and software may be automatically collected by Recast. This information can include: your IP address, browser type, domain names, access times and referring website addresses. Devices with installed Software may also be tracked by Recast (such as via Internet Protocol address) to locate where on the Internet that computer is located. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the System.
The System may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Recast services or websites you visit.
Security of your Personal Information
Recast secures your personal information from unauthorized access, use, or disclosure.Recast uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through the System cannot be guaranteed.
Children Under Thirteen
The System is not designed for children, and Recast does not knowingly collect personally identifiable information from children under the age of thirteen.
From time to time, Recast may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our System, we may receive a notification when you open an email from Recast or click on a link therein. Emails from Recast may contain web beacons,such as clear GIFs or pixel tags, that allows Recast to capture analytic information about email deliverability and open rates.
If you would like to stop receiving marketing or promotional communications via email from Recast, you may opt out of such communications by clicking on the unsubscribe button.
Third Party Websites and Links
Changes to this Statement
YOUR CALIFORNIA RIGHTS POLICY Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of personal information the business has shared with third parties for those third parties’ direct marketing purposes and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may make one request each year by emailing us at firstname.lastname@example.org.
Do Not Track Signals
The System does not respond to Do Not Track signals.
Recast Software, Inc.
275 Market Street, Suite 534