October 25, 2026
Technology keeps piling up, but more tools don’t necessarily make IT easier. Ben Ward, Recast’s Field CTO UK&I, spoke to Inside Technology about the challenge of application and tool sprawl, the technical debt it creates, and why consolidation matters.
Originally published in Inside Technology.
Excerpt: “There’s a lot of noise in the market, so trying to get a signal out of that about what is important is really critical. When it comes to complexity and the sprawl of technologies and tools, all we see is more and more being added. If you can consolidate and get rid of some of that technical debt, then it puts you in a much better position.”
