Recast Software Increases Efficiency for Managed Service Providers (MSPs)
Expand your service offerings and boost customer satisfaction with our MSP solutions
Top benefits of partnering with Recast:
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- Increased customer satisfaction: By offering more services and delivering them more efficiently, you can reduce churn and improve customer satisfaction.
- Increased internal team efficiency: Our solutions allow you to offer more services without adding headcount, which means your team can be more productive and efficient.
- Improved competitive offerings: Our MSP solutions help you stay ahead of the curve by offering competitive services that help you win new business and retain existing customers.
- Pricing for MSPs: We made our solutions accessible for MSPs, instead of expecting MSPs to pay enterprise prices.
- Specialized product features: We know you have multiple clients, so we built in additional features tailored for MSPs like multi-tenant management.
- Full-spectrum support: Our support engineers are ready to answer any questions or pass along bugs to the development team to keep you moving forward. You will also receive your own Account Manager to ensure you get the most out of your tools.
Simplify third-party patching and application management
If you're an MSP, you know how time-consuming it can be to monitor software vendors for updates, package applications, test them, and deploy new ones. These tasks often lead to human errors, which then affect the quality of your service.
Right Click Tools Patching simplifies these tasks and saves time by automating the patching process. This guarantees the highest quality of service and eliminates dependencies on human resources. With our standardized application catalog, you can quickly expand and manage offerings for all your customers.
Top benefits of using Right Click Tools Patching:
- Save time by eliminating the need to monitor software vendors for updates, package applications, test them, and deploy new ones
- Reduce human errors and guarantee the highest quality of service
- Automate the patching process
- Reduce human resource dependencies
- Expand and manage a standardized application catalog offering with ease
- Offer the same applications to all customers with new applications added weekly
- Supports both SCCM and Intune so there is no need to change platforms
Streamline your ConfigMgr tasks and improve efficiency with Right Click Tools
Cut the clicks in ConfigMgr. Right Click Tools smooths routine workflows so your clients’ move faster. Turn repetitive tasks into quick or automated actions.
Top benefits of using Right Click Tools:
- Enable SysAdmins to be more efficient and save time
- Maintain better health, security, and compliance of your end customers’ environments with actionable dashboards
- Improve employee satisfaction and retention by standardizing tasks and automating with ease
- Empower SysAdmins to use their knowledge and skills more effectively
- Enhance end customer satisfaction by delivering on SLAs
Gain visibility into customer environments with Right Click Tools Insights
Managed Service Providers need to have visibility into customer environments to provide the best possible service. Right Click Tools Insights helps you by providing information that is not native within ConfigMgr.
Top Benefits for MSPs:
- A clear view into exactly what end user devices are on the network with our low-cost inventory system
- Accurate device replacement cost reports, which smooth the budgeting process
- Single pane warranty status reports across OEMs
- Greater security by identifying software installed outside of SCCM, and using Right Click Tools to take proactive measures to harden your customers’ environments
Enhance your privileged access management capabilities with Right Click Tools Privileged Access
As a Managed Service Provider, you understand well the importance of managing privileged access for your clients. With Right Click Tools Privileged Access, you add Privileged Access Management (PAM) capabilities that move end users toward a zero-trust environment.
Top benefits of using Privileged Access for MSPs:
- Increase security offerings for end customers
- Easily manage and define rules and policies based on Active Directory (AD) and Entra ID groups
- Improve ability to meet security requirements and compliance baselines
- Improve service desk first call resolution rate
- Improve security for your team in customer environments by enforcing least privilege with on-demand admin elevation