- What type of support is included with the purchase?
Once you’ve purchased your new tools, your dedicated Technical Onboarding Manager will walk you through a 90-day onboarding journey. Throughout this journey, you’ll receive hands-on onboarding including personalized calls, installation and configuration support, and a detailed training call for your team – all with the goal of catering your experience to your needs. After you are onboarded, you can continue your education through our many resources: soon-to-be launched Recast Academy, YouTube videos, live webinars, walk-through articles and more. Not to mention direct access to our Support Engineers at any time!
- Do you offer any product trials?
We do on a case-by-case basis depending on the product! If you submit a price request, we can happily look into that for you!
- What is included with a subscription?
An annual subscription includes unlimited users, unlimited support/training, and onboarding/installation.
- Can I purchase Endpoint Insights, Application Manager, or Privilege Manager without Right Click Tools Enterprise?
Yes! All of our products are standalone, but we truly believe they are better together.
- Do we have to purchase direct or can we go through a reseller?
Whatever works best for you! We are familiar with a variety of purchasing procedures and requirements and work with a robust list of resellers to start you on your Recast Software journey as soon as possible.
- What determines the cost of your products?
We customize pricing for each environment’s size and needs.
Pricing
We’re not changing ConfigMgr,
we’re improving it.
Our products are currently impacting over 30 million devices and the IT teams that manage them. We enable IT professionals to reduce downtime, gain powerful insights, and manage devices like never before.
Take Your IT Team Further
Standalone or working together, all of our products work to make your life easier, providing clear visibility across all devices.
Join thousands of the world’s largest organizations securing their environments with Right Click Tools
Enterprise Edition
Get the most powerful ConfigMgr plugin on the market.
Community Edition
Immediately boost productivity with our limited, free to use, Community Edition.
Includes:
SECURITY & COMPLIANCE INSIGHTS
SOFTWARE UPDATES DEPLOYMENT STATUS DASHBOARD
Run a highly-targeted scan of software update deployment compliance and take common device actions on any portion of the results.
LAPS DASHBOARD
Surface compliance data about the Local Administrator Password Solution (LAPS). Return results in a simple, LAPS present/Not Present by device chart.
LAPS PASSWORD VIEWER
View the current LAPS password and the expiration date from within the console. Retrieve from single or multi-selected devices.
LAPS PASSWORD EXPIRATION
Expire a LAPS password on multiple devices. Recover quickly from exposed LAPS passwords
BITLOCKER COMPLIANCE DASHBOARD
Discover the location of your BitLocker recovery keys and ensure your devices are compliant with BitLocker policies.
BITLOCKER STATUS TOOL
Show status information about BitLocker on single or multi-selected devices and take several management actions.
AD/MBAM BITLOCKER KEY TOOL
Pull the current BitLocker keys from either Active Directory or MBAM, and view immediately.
REMOTE WINDOWS SECURITY
Display the status of common Windows security tools and take action to improve your security footprint.
REMOTE SOFTWARE CENTER
Grants similar functionality as the local Software Center application with the ability to be run remotely from the administrator machine and at scale on numerous devices or device collections. View and install deployed applications, programs, software updates, and run/view task sequences.
TREND ANALYSIS
See compliance levels over time, pulled into one place and easily sharable with management. See BitLocker, LAPS, AD Cleanup and Software Updates compliance levels.
CONTENT DISTRIBUTION
CONTENT INFORMATION DASHBOARD
Quickly view content tied to a specific task sequence, take action on that content, and manage the successful distribution of your task sequence content to where it needs to be.
CONTENT STATUS TOOL
Shows general Distribution Point (DP) information and all content currently distributed to the selected DP. Right click to check the status of content, gather troubleshooting information, jump to the file source, redistribute, remove or validate, and more.
REDISTRIBUTE ALL FAILED CONTENT TRANSFERS
This productivity tool makes resolving content transfer failures a single step. Running the tool will re-try any content transfer that had previously failed.
CONTENT DISTRIBUTION MONITOR DASHBOARD
Manage and remediate content distribution failures with an overview of distribution job status for your entire environment.
HARDWARE & SOFTWARE INSIGHTS
HARDWARE & FIRMWARE AUDIT DASHBOARD
Visualize the hardware of the endpoints in your environment, including chassis type, manufacturer, and model. Plus, filter accordingly.
ENVIRONMENTAL HEALTH
ACTIVE DIRECTORY CLEANUP DASHBOARD
Scan Configuration Manager and Active Directory for devices, showing results about where those devices are: in just ConfigMgr, just AD, or (properly) in both. Device actions can be taken on results.
TREND ANALYSIS
See compliance levels over time, pulled into one place and easily sharable with management. See BitLocker, LAPS, AD Cleanup and Software Updates compliance levels.
USER TOOLS
Reset password, unlock account, view group memberships, and more.
QUICK QUERY
Improve the WQL query experience with larger and more complex queries, returning results quicker and allowing changes to the query statement on the fly.
STATUS MESSAGE TOOL
View status messages in 24 different console locations.
DEVICE MANAGEMENT
CLIENT ACTIONS
Easily accessible Client Actions, that can be run on single or multi-selected devices, plus evaluation and inventory cycle actions. Update Machine Policy, Hardware Inventory, start Software Update Scans, and more across multiple devices simultaneously.
CLIENT TOOLS
Troubleshoot and manage the ConfigMgr client at scale. Manage client cache size, clear the cache, open logs, and more.
CONSOLE TOOLS
Productivity actions for common administrative tasks, including 19 administrative functions on single or multi-select device collections. Troubleshoot and manage Windows settings at scale. Show installed software, list services, view running processes, and more.
DEVICE COLLECTION TOOLS
All of your favorite device management tools, available to run at scale.
SYSTEM INFORMATION TOOL
Show many computers at the same time to get an overall idea on what’s going on in your environment. Drill into hardware, drivers and more.
CLIENT INFORMATION TOOL
Shows information pulled from the ConfigMgr client directly. Drill into cache on each machine, confirm items intended for pre-cache are on the client, clean out old versions and more.
SEND NOTIFICATION TOOL
Send a message/notification to users of one or more devices.
PURPOSE-BUILT FOR ENTERPRISES
CONFIGMGR FAST CHANNEL SUPPORT
Use Right Click Tools on the ConfigMgr Fast Channel to run the tools without admin rights, remove the need for firewall ports on the devices and run actions over a Cloud Management Gateway (CMG).
ROLE-BASED ADMINISTRATION
Use roles to assign permissions to users.
CENTRALIZED CONTROL & MANAGEMENT
Centralize your Recast Software license management and Right Click Tools settings.
CLOUD MANAGEMENT GATEWAY (CMG) SUPPORT
Run Right Click Tools actions over a CMG.
UNTRUSTED DOMAIN SUPPORT
Interact with Active Directory objects in untrusted domains and run all of your favorite device actions against devices in those domains.
ADVANCED LOGGING
Find out who’s running Right Click Tools in your environment and what the results of those actions are.
REST API
Build your own automation using our REST API. Includes support for untrusted domains, workgroup devices, or devices connected over CMG.
INTUNE
Run Right Click Tools over Intune-connected clients in a co-managed environment.
WORKFLOW AUTOMATION
In-console workflow creation suite with an accompanying execution and scheduling platform. Perform over 250 actions across dozens of categories.
SUPPORT
Unlimited remote support from our dedicated Customer Success team.
KIOSK MANAGER
Unified Write Filter Manager
Configure Windows Unified Write Filter feature to create a known-good state. This state is then locked down and any changes made are reverted back upon a restart.
Kiosk Profiles
Provision and configure devices to support common single-purpose, kiosk-style requirements such as computer labs and digital signage at scale.
Scheduled Profile Deployment
Deploy your kiosk profiles on a schedule that you set and roll them back when needed.
Includes:
ENVIRONMENTAL HEALTH
USER TOOLS
Reset password, unlock account, view group memberships, and more.
DEVICE MANAGEMENT
CLIENT ACTIONS
Easily accessible Client Actions, that can be run on single or multi-selected devices, plus evaluation and inventory cycle actions. Update Machine Policy, Hardware Inventory, start Software Update Scans, and more across multiple devices simultaneously.
CLIENT TOOLS
Troubleshoot and manage the ConfigMgr client at scale. Manage client cache size, clear the cache, open logs, and more.
CONSOLE TOOLS
Productivity actions for common administrative tasks, including 19 administrative functions on single or multi-select device collections. Troubleshoot and manage Windows settings at scale. Show installed software, list services, view running processes, and more.
Access critical endpoint data and reporting not natively available in ConfigMgr.
Endpoint Insights Features
Includes:
INVENTORY
USER INSTALLED SOFTWARE
Full visibility to what software is installed on each endpoint, including user installed and IT pushed.
MONITORS
Visibility to which users are using what monitors and what types of connections, data that ConfigMgr doesn’t natively collect. Determine model, serial number, size, date of manufacture, connection type, screen settings, current resolutions and more.
DOCKING STATIONS
Understand what docking stations are installed within your environment, including docking station name and connected computers.
SOFTWARE
See browser version, .NET version, PowerShell version, recently used applications, OS dashboards, auto-start details and more.
COMPUTERS
See user details per device including who’s using what computer and details such as chassis type and computer type. See all computer-related details, including CD-ROM, hard drive per computer, memory, operating system, BitLocker management, browser objects and over 100 other data points. Auto-start software, boot details, battery health. Search for computer by MAC address.
USER INSIGHTS
NETWORK DRIVES
See which users are mapped to a particular server. See server details, share, drive letter, user, free space and more.
NETWORK PRINTERS
See which users are mapped to a particular server. See printer details, server, print share name, port, user, free space, network/local printer and more.
ODBC CONNECTIONS
Get both user and computer ODBC connections for x86 and x64 platforms. Determine which servers, database or driver is used to connect to these data sources. See what drivers are installed on each computer, and whether they are in use.
COMPUTER BY USERNAME
Find out what device a given user is using, in real-time and automated. See users currently logged on, user details, top console user details and real-time logged on details in ConfigMgr, all in one spot.
SECURITY
LOCAL ADMINISTRATORS
Know which users or groups exist on which devices. See who is within the local administrator group on each computer, optionally excluding well-known accounts.
SOFTWARE UPDATES
Plethora of information that tells you software update status, health of your software update environment and more. If using a third-party catalog, third party updates will show up in these reports.
BITLOCKER & TPM
Understand the status of BitLocker and TPM for your devices and see the status on a collection of computers.
ENDPOINT PROTECTION
See whether or not there are active viruses in your environment, anti-virus signature version, engine version and client version, to name a few.
WARRANTY
INSIGHTS
Collect warranty details for laptops, desktops, servers and virtual machines. Get normalized model, description, service level, start date, end date and deliverables.
VENDORS
Over 150+ vendor data is available within Endpoint Insights. The top vendors include: HP, Dell, Lenovo, Microsoft, Toshiba, Ciara Technologies, Acer, Panasonic, HPE and Fujitsu.
CONFIGMGR
HEALTH DASHBOARDS
Evaluate performance and identify potential problem spots in your ConfigMgr solution stack – Console, DB, DPs, WSUS, and Clients.
INTEGRATIONS
SSRS REPORTS
Includes native SSRS reports and dashboards which allow you to set email subscriptions to any report.
CONFIGMGR
Natively extend the inventory of ConfigMgr and create all necessary options needed to run your environment.
SERVICENOW
Leveraging existing ServiceNow integration, Endpoint Insights data can be collected via ServiceNow.
OTHER ITSMS
Leveraging existing integration, Endpoint Insights data can be collected via ITSMs.
Privileged Access Management Solution: Simple, Secure Centralized Access Rights Management.
Privilege Manager Features
Includes:
ADJUSTABLE USER PRIVILEGES
SELF SERVICE AUTHENTICATION
Allow users to perform tasks that usually require a help desk ticket.
ACCESS CODE
The help desk can grant users a single-use activation code through Privilege Manager allowing the user to complete their task at their own time.
ALTERNATE USER IDS
Allow a user to install a piece of software by using a predetermined privileged user ID.
ID USER MANAGEMENT
USER ID CREATION
Create new user IDs based off predefined rules and permissions.
PASSWORD MANAGEMENT
View passwords created by Privilege Manager for end users.
GROUP MANAGEMENT
MANAGING GROUP MEMBERS
Add or remove members to and from a group based on rules or specific privileges.
CREATE USER GROUPS
Create user groups based on predefined rules.
SCHEDULE GROUP MEMBERSHIP
Allow users to join a group for a specific amount of time.
IN DEPTH REPORTING
GROUP RULES
See all group rules as well as which group rules have been applied.
USER RULES
View all rules that can be applied to users as well as which rules are applied.
CLIENT INSTALLED COMPUTER REPORT
See devices at once where Privilege Manager has been installed.
TEMPORARY USER ID
View how often, when, and why a temporary user ID has been used.
PASSWORDS
Find which users have requested passwords for specific devices as well as the time and frequency of the requests.
A third-party patching solution, you can take control of the entire lifecycle of workstation applications – from installation, to updates, to uninstallation.
Application Manager Features
Includes:
APPLICATION DEPLOYMENT
FULLY AUTOMATED APPLICATION DEPLOYMENT
Deploy and update supported applications automatically.
SCHEDULED APPLICATION DEPLOYMENT
Schedule the application deployment using flexible scheduling settings.
APPLICATION UPDATES
Automatically keep applications up to date.
MODIFIABLE DEPLOYMENT PROCESS
Utilize device groups when defining the schedule and deployment settings.
BACKGROUND APPLICATION INSTALLATION
Install and update applications silently in the background without disturbing the end user.
NO UNPREDICATABLE BOOT BEHAVIOR
With the controlled delivery of application updates, uncontrollably booting devices is no longer an issue.
DEVICE/APPLICATION-BASED TARGETING
Manage which applications will be installed on which devices.
UNINSTALL APPLICATIONS DEPLOYED BY APPLICATION MANAGER
Uninstall supported application when they are no longer needed.
APPLICATION PACKAGES
MADE FOR ORGANIZATIONAL USE
Application packages are always made professionally, according to industry best practices.
THOROUGHLY TESTED
All installation packages are thoroughly tested on all supported operating system versions and in every phase of the lifecycle including installation, updating, and removal.
NO ADWARE
Clean installation packages without any bloatware.
MANUAL USE OF PACKAGES
Installation packages can be used for manual installations.
OS DEPLOYEMENT
TASK SEQUENCE AUTO-UPDATE
The task sequence feature allows importing application updates to task sequences automatically.
MANAGEMENT
WEB-BASED PORTAL
Choose applications and manage settings using a web-based management portal.
E-MAIL NOTIFICATIONS
Send e-mail notifications on ongoing application deployments to the test group or directly to the end user.
TOAST NOTIFICATIONS
Show (or choose not to show) Windows 10 and 11 toast notifications to end-users regarding application updates.
MAINTENANCE WINDOWS
Define a suitable maintenance window for installing application updates. You can define the time and day of the week.
PLATFORM
CLIENTLESS SOFTWARE
When using Application Manager for Intune, SCCM and for WSUS, client software on workstations for application deployments is not needed. However, to use the inventory reports, the client software is needed.
SERVERLESS CONFIGURATION
Application Manager for Intune does not need on-premises servers because it’s cloud-based management system.
SUPPORT
CUSTOMER SUPPORT
Free and unlimited support included.
Ready to take the first step?
Each customer’s journey is unique but follow these three steps.
Step 01: Submit a Price Request for a Custom Quote
First, you’ll have to submit a quote request. We’ll reach out promptly via email to set up a time to connect.
Step 02: Explore with Us
Next, we’ll learn a little bit more about your organization and generate a unique-to-you quote. We’ll be available to answer any and all questions you may have, point you toward testimonials, documentation, and other IT professionals to chat with, and even provide free 1:1 product tours to help you make an informed decision.
Step 03: Onboard and Launch
As soon as you’ve purchased the tools, our free, instructor-lead onboarding will guarantee you’re getting the most from your tools as quick as possible. Using our self-service resources you can start clicking within minutes, coupled with configuration guidance for your specific environment and personalized training for you and the rest of your team you’ll unlock the value trapped in SCCM in just a few hours. As a customer you always have access to unlimited customer support, so if anything changes within your organization, we’re always here to help.
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