The problems
Gaps in native device management.
Out-of-the-box Microsoft tools can’t do everything. For example, Intune lacks certain quick device actions (no right-click reboot or BitLocker key retrieval), forcing admins to write scripts or use clunky workarounds. Co-managed environments double the effort as admins repeat tasks in both ConfigMgr and Intune due to limited integration.
Slow, manual processes.
Basic device hygiene tasks, like clearing client cache, triggering policy updates, and remediating client health issues, are often done one machine at a time. It’s tedious and doesn’t scale, leading to backlogs and devices drifting out of compliance while IT works through the queue.
Limited visibility per device.
IT staff struggle to get a 360° view of each endpoint’s status. Important information like warranty expiration, encryption state, or peripheral usage isn’t readily available in one place. This means potential issues (e.g. a batch of laptops with failing batteries or an endpoint that hasn’t checked in) can go unnoticed until a user complains or something breaks.
Remote and hybrid challenges.
Managing devices outside the corporate network (home offices, travel) is difficult. Traditional on-prem tools might not reach internet-based endpoints without complex setups, leaving those devices less managed and potentially non-compliant.

How Recast enhances device management
Extending ConfigMgr/Intune with one-click actions.
Right Click Tools brings the familiar ConfigMgr right-click power into Intune’s world. Via a lightweight browser extension, admins can perform 100+ device actions in seconds, whether it’s rebooting a computer, pulling a BitLocker key, or running a quick hardware inventory update. This fills the feature gaps in Intune, so cloud-managed endpoints are as controllable as on-prem ones. No more jumping into PowerShell for simple tasks.
Bulk remediation & automation.
Enhanced device management means being able to fix issues at scale. With Right Click Tools, IT can remediate problems on thousands of endpoints at once. For instance, push a policy update to all machines that missed last night’s cycle, or clear the cache on a whole OU of devices. What used to require scripting and hours now takes a few clicks, ensuring device compliance levels improve rapidly (and uniformly).
Complete device intel at your fingertips.
Right Click Tools Insights augments your device inventory with data you wouldn’t otherwise have, like warranty and battery health info, monitor details, and even unused software indicators. This gives IT a rich profile of each device. Practically, this means you can proactively identify devices that need attention. For example, “show me all laptops with encryption off or warranty expired." Then, address them before they cause downtime. It’s device management with eyes wide open.
Seamless management of remote endpoints.
Through Recast’s Cloud Management Gateway integration and optional agent, even internet-only or off-network devices are reachable. Enhanced device management extends beyond the office LAN. An admin can execute a task on a laptop that’s currently with a remote worker at home or a sales rep on the road, just as easily as if it were on site. This ensures no device is left behind and policies are enforced consistently, regardless of location.
Unified workflows across co-management.
Recast bridges ConfigMgr and Intune, allowing co-managed devices to be handled in a unified way. Admins can use the same RCT workflow whether a device is in ConfigMgr, Intune, or both, eliminating duplicate effort and confusion. It provides a single, enhanced toolset for all devices, simplifying the transition for organizations moving to cloud management without sacrificing capability.