Eric has worked in IT for over 20 years, with experience in endpoint administration, automation, knowledge management, and web design. He thrives on finding proactive and automated solutions to endpoint management challenges, with a strong background in Microsoft Configuration Manager (SCCM/MECM) and PowerShell for device management, security remediation, and task automation. Whether he’s troubleshooting software deployment issues, fine-tuning system configurations, or implementing new technologies, Eric is always looking for ways to simplify, strengthen, and improve.
Technical Support Engineer
Recast Software
Skills
Microsoft Configuration Manager (SCCM/MECM), PowerShell, Automation, Windows 11, Technical Writing, Documentation
Credentials
Microsoft 365 Certified: Endpoint Administrator Associate
Microsoft Certified: Azure Fundamentals
MBA – Information Technology Management | MA – English Linguistics and Literature
Western Governors University | Katholieke Universiteit Leuven
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