Support
How can we help?
Our goal is to make your life easier and your tasks run smoother. And for you to get the most out of our software we offer free, unlimited support with all Enterprise licenses. If you have questions or are running into a problem, check out the resources below.
Trouble with Right Click Tools after updating to Configuration Manager version 2207?
Follow these steps to resolve compatibility issues.
Enterprise Customer Support
Free, unlimited support is available 8a-5p CT (excluding US holidays). Submit a ticket using the button below or start a chat with the team by clicking the chat icon in the bottom right corner. Our guaranteed response times are as follows, but we always like to beat expectations.
Response Times
Priority Level | First Reply Time |
Urgent | 1 Business Day |
Normal | 2 Business Days |
Low | 3 Business Days |
Recast Software does not guarantee a time to resolution
Additional Support
Forum
Join the community discussion and learn from other Right Click Tool enthusiasts.
Documentation
Detailed guides and technical information help you get the most out of the tools.
Resource Center
Check out tips of the week, best practices, and recent news in our resource center.
Video Tutorials
Access dozens of how-to videos, product overviews and popular webinars.